Terms and Conditions

Local Self Government Department (LSGD), Government of Kerala

1. Introduction

Welcome to the official website of the Local Self Government Department (LSGD), Government of Kerala.

This website is intended to provide information about the Department, its functions, policies, programmes, schemes, services, government orders, notifications, circulars and other activities relating to local self-government institutions in Kerala.

These Terms and Conditions govern your access to and use of this website. By accessing or using this website, you acknowledge that you have read and agree to comply with these terms and all applicable laws and regulations.

If you do not agree with these terms, please discontinue using the website.

2. Use of the Website

The information and services provided through this website are intended for public information, awareness and access to government-related resources.

Users agree to:

Use the website only for lawful purposes.
Provide accurate and genuine information wherever information is requested.
Avoid activities that may disrupt, damage or interfere with the proper functioning of the website.
Not attempt unauthorised access to the website, its servers, databases or associated systems.
Not upload, transmit or distribute malicious software, harmful code or any content that may compromise website security.
Not misuse the information or services provided through the website.

The Department reserves the right to restrict or suspend access where misuse, unauthorised activity or violations of these terms are identified.

3. Accuracy and Updating of Information

The Local Self Government Department makes reasonable efforts to ensure that the information published on this website is accurate, relevant and up to date.

However, government policies, programmes, schemes, orders, notifications and other information may change from time to time.

The Department does not guarantee that all information will remain complete, accurate or current at all times. Users are advised to verify important information with the concerned government authority or refer to the latest official government orders, notifications and publications.

In the event of any inconsistency, the relevant officially issued government order, notification, rule or statutory provision shall prevail.

4. Intellectual Property Rights and Copyright

Unless otherwise specified, the content published on this website, including text, documents, photographs, graphics, logos, illustrations, design elements and other materials, is owned by or licensed to the Government of Kerala or the respective content owners.

All applicable intellectual property rights are reserved.

Users may access, view and download publicly available information and documents for personal, educational, research and other lawful non-commercial purposes, subject to applicable copyright laws and any specific conditions mentioned alongside the content.

Unless expressly permitted by the applicable licence or specific authorisation, users shall not:

Reproduce or republish website content for commercial purposes without prior permission.
Modify or alter official documents, photographs or publications in a manner that misrepresents their original content.
Use government logos, emblems or official marks without appropriate authorisation.
Redistribute copyrighted materials belonging to third parties without obtaining the necessary permissions.

Where content is reproduced or referred to, appropriate acknowledgement of the source should be provided.

Nothing in these terms shall be interpreted as granting rights over third-party content or materials for which separate permissions or licences apply.

5. User-Submitted Information and Content

Certain services or sections of this website may allow users to submit information, applications, feedback, enquiries, suggestions or other content.

Users are responsible for ensuring that the information submitted by them is accurate, lawful and does not violate the rights of any other person or organisation.

Users shall not submit content that:

Is unlawful, defamatory, threatening, abusive, obscene or offensive.
Violates the privacy or intellectual property rights of others.
Contains misleading, fraudulent or false information.
Promotes commercial activities, advertisements or unauthorised solicitations.
Contains malicious software or other harmful material.

The Department reserves the right to review, reject, restrict or remove user-submitted content where necessary, subject to applicable laws and government policies.

Submission of information through this website does not automatically constitute acceptance, approval or processing of any application or request unless confirmed through the relevant official process.

6. Cookies and Website Usage Data

This website may use cookies and similar technologies to improve website functionality, user experience and service delivery.

Cookies may be used to maintain user sessions, remember preferences and collect anonymous usage statistics.

Users may configure their web browsers to restrict or disable cookies. However, certain website features or services may not function properly if cookies are disabled.

Technical information such as browser type, operating system, access time and pages visited may also be collected for website administration, security monitoring and performance analysis, subject to applicable privacy and data protection requirements.

7. Protection of Personal Information

The Department recognises the importance of protecting the privacy and personal information of website users.

Personal information submitted through this website may be collected and processed for providing requested services, responding to enquiries, processing applications and fulfilling official departmental responsibilities.

Such information shall be handled in accordance with applicable laws, government policies and the Department’s Privacy Policy.

The Department shall take reasonable measures to protect personal information against unauthorised access, disclosure, alteration or misuse.

Users are advised not to disclose confidential information, passwords or other sensitive personal details through unsecured communication channels.

For further details, please refer to the website’s Privacy Policy.

8. Information Security

The Department takes reasonable measures to maintain the security and integrity of this website and its associated information systems.

Users shall not:

Attempt to gain unauthorised access to restricted areas or systems.
Interfere with website operations or security mechanisms.
Attempt to access, modify or delete information belonging to other users.
Conduct activities intended to disrupt website availability or performance.

Although reasonable security measures are implemented, the Department cannot guarantee that electronic communication or internet-based services will be completely secure or uninterrupted.

9. Hyperlinks to External Websites

This website may contain hyperlinks to other government departments, local self-government institutions, statutory bodies, public organisations and external websites for the convenience and information of users.

The inclusion of such links does not necessarily imply endorsement, approval or responsibility for the content, products or services provided by those websites.

The Department does not control the content, privacy practices or availability of external websites.

Users accessing external websites through links provided on this website are advised to review the respective website’s terms of use and privacy policies.

10. Linking to This Website

Government departments, public institutions, educational institutions, recognised organisations and other websites may provide hyperlinks to this website, provided that:

The link is not misleading or deceptive.
The link does not falsely imply any official association, sponsorship or endorsement.
The linking website does not contain unlawful, defamatory or objectionable content.
The link does not misrepresent the identity or official status of the Local Self Government Department.

Use of the Government of Kerala emblem, official logos or other protected visual identities for linking or promotional purposes requires appropriate authorisation.

The Department reserves the right to request the removal of links that violate these conditions or misuse its official identity.

11. Framing and Embedding

Without prior written permission, users shall not create frames around this website or embed its pages in a manner that alters the website’s original appearance, presentation or official identity.

Unauthorised use of website content through framing or embedding that may create a false impression of association or endorsement is prohibited.

12. Limitation of Liability

The Local Self Government Department makes reasonable efforts to ensure the availability and proper functioning of this website.

However, the Department shall not be responsible for any temporary interruption, technical failure, loss of data or unavailability arising from maintenance, network failures, server issues, security incidents or other circumstances beyond its reasonable control.

To the extent permitted by applicable law, the Department shall not be liable for any direct or indirect loss or damage arising from the use of, or inability to use, this website or reliance on information provided through it.

Nothing in these terms shall exclude or limit any liability that cannot be excluded or limited under applicable law.

13. Removal of Links and Website Content

The Department reserves the right to modify, update, suspend or remove any information, document, hyperlink or other content published on this website whenever considered necessary for administrative, technical, legal or policy-related reasons.

Users who identify broken links, incorrect information or inappropriate content may bring the matter to the attention of the Department through the official contact details provided on this website.

The Department will examine such requests and take appropriate action wherever necessary.

14. Communications

Users may contact the Department through the contact details, enquiry forms or other communication facilities made available on this website.

Information submitted through these channels may be used to respond to enquiries, provide requested information or facilitate relevant departmental services.

Electronic communications and acknowledgements issued through this website shall be subject to the applicable government procedures and legal requirements.

Submission of an enquiry or communication does not constitute formal acceptance of a complaint, application or representation unless acknowledged through the prescribed official procedure.

15. Third-Party Services

Certain services or functionalities available through this website may be provided using third-party platforms, software or infrastructure.

The use of such services may be subject to additional terms, conditions and privacy policies imposed by the respective service providers.

The Department shall not be responsible for the independent policies, practices or operations of third-party service providers, except to the extent required under applicable law.

16. Amendments to These Terms

The Local Self Government Department reserves the right to revise, modify or update these Terms and Conditions from time to time without prior notice.

Any changes will be published on this website along with the updated date, wherever applicable.

Users are encouraged to periodically review this page to remain informed about the terms governing their use of the website.

Continued use of the website after the publication of revised terms shall constitute acceptance of the updated terms, to the extent permitted by applicable law.

17. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in India and the State of Kerala.

Any disputes arising out of or relating to the use of this website shall be subject to the jurisdiction of the competent courts in Kerala, subject to applicable laws and rules governing jurisdiction.

18. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable under applicable law, the remaining provisions shall continue to remain in effect to the extent legally permissible.

19. Entire Agreement

These Terms and Conditions, together with the Privacy Policy and other applicable policies or notices published on this website, constitute the terms governing access to and use of this website.

Where specific services or online facilities are governed by additional terms or conditions, those specific provisions shall also apply.

20. Contact Information

For questions, suggestions or concerns regarding these Terms and Conditions or the use of this website, users may contact:

Principal Directorate, Local Self Government Department
Swaraj Bhavan, Nanthancode, Kaudiar P.O.
Thiruvananthapuram – 695003
Kerala, India.

For contact details and further information, please visit the official website:

https://lsgd.kerala.gov.in

Last Updated: 12 November 2026